Shopper details was unfold throughout these platforms, rendering it difficult to properly keep track of their customer journey. Therefore, their churn price elevated in conjunction with consumer dissatisfaction.
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Describe your method: Depth the measures you took to handle the consumer’s difficulty. Be obvious about the specific strategies or methodologies you applied
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An instance can be a case study on a corporation’s operational processes describing how a certain modify in workflow improved efficiency, with in-depth descriptions of each step and the general effect on productivity.
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